Privacy Policy
This Privacy Policy explains how Peshawar Journeys handles personal data in connection with its website and reservation-based culinary and market tour services in Peshawar. It describes what we collect, how we use it, when we share it, and the choices and rights available to you.
Contact Information
Data We Collect
We may collect identification and contact details, booking and payment information, dietary preferences or restrictions you choose to provide, group and date requests, meeting-point and attendance details, and limited technical data such as device, browser, and usage information. We use this information to manage reservations, confirm availability, arrange route and tasting details, and maintain the security and operation of the website.
Sources of Data
We receive personal data directly from you when you submit a request, make a booking, communicate with us, or provide dietary information. We also collect certain data automatically when you use the website, and we may receive limited information from payment or service providers involved in processing a booking.
Types of Cookies
We may use essential cookies to support core site functions, preference cookies to remember basic settings, and analytics cookies to understand how visitors use the website. Cookies may be session-based or persistent, depending on their purpose and the time needed for them to remain active.
Cookie Controls
You can manage cookies through your browser settings and, where available, through on-site preference controls. If you disable some cookies, parts of the website may not function as intended, including forms, session features, or basic analytics used to understand site performance.
How We Use Data
We use personal data to respond to inquiries, manage date and group requests, review dietary information, confirm venue availability, arrange route and tasting details, process booking payments, coordinate meeting-point check-in, deliver guided tasting walks, maintain records, improve website performance, and meet legal, accounting, and security obligations.
Service Providers and Partners
We may share personal data with payment processors, website hosting and technical support providers, and other service partners who help us operate the website and manage bookings. Where third parties process data on our behalf, they are expected to use it only for the agreed purpose and to protect it appropriately.
Legal Disclosures
We may disclose personal data when required to comply with law, lawful requests, court orders, tax or accounting obligations, or to protect our rights, users, staff, or the security of our services. We may also share information where needed to prevent fraud or address a safety issue.
Your Rights
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and withdraw consent where processing is based on consent.
How to Make a Request
To protect your information, we may ask for details needed to verify your identity and understand your request. If a request cannot be fully satisfied, we will explain the reason where permitted by law.
Data Retention
We retain personal data for the period needed to manage bookings, respond to inquiries, complete payments, handle operational follow-up, and meet legal, accounting, or dispute-related obligations. When data is no longer required, we delete it or anonymize it where feasible.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted, and we may provide additional notice where a change is material.